SUNY Upstate Kiosk Placement

“The design did work out really well. I’m guessing our kiosk [usage] rate is in the 95% range. It’s additionally worked out well during this COVID crisis. We’ve of late been using our nursing staff as greeters, where they COVID and temp screen, give patients a mask, and then support them when needed with the kiosks.”

Rick, SUNY Upstate University Healthcare

Floor Plan

SUNY Upstate University Healthcare facility used a floor plan document to identify the best location for patient check-in kiosks to go. After reviewing the floor plan, the team created a rendering to visualize the kiosks in the environment. Utilizing these tools when planning to deploy a kiosk program is important to allocate enough space and ensure optimal traffic flow. Kiosks should have a dedicated area and be seen as inviting by all visitors.